How we work
Here’s what to expect from our specialist outdoor kitchen end-to-end service.
Step 1 –
Discovery meeting
The journey begins with a meeting at our exclusive London-based Design Centre, a unique space that allows us to showcase the wide range of outdoor kitchens available and to truly understand the clients’ needs. This will help us to assess where clients are in the process and take into account any factors that may impact the project such as budget, timeline, planning permission and other trades such as builders.
Step 2 –
Design workshops
If you are ready to move forward, we will assign a specialist outdoor kitchen designer to custom curate your project. Based on the discovery meeting, the design team will have worked up a design and personally presented it to you in the Design Centre. Images of floorplans and CGIs of the concept will be shared alongside our deep knowledge on products, finishes, layouts and appliances that both fulfil and exceed the brief.
Step 3 –
Order confirmation
Once a design and cost is agreed we will create and send a formal proposal for electronic signature along with a deposit invoice. The order is confirmed once both the proposal is signed and the deposit is received. The design is sent to the manufacturing team who will produce your outdoor kitchen to order.
Step 4 –
Project management
When your order is confirmed, you will be referred to our highly experienced project office for professional, timely and highly efficient project delivery and installation of your outdoor kitchen. We will reconfirm all your details and work closely with other trades to ensure a seamless, coordinated approach to completing your project, including a site visit by the project management team to check all measurements before working with our dedicated fitters who have deep experience of working with our specialist outdoor kitchen brands.
